Shipping Policy
Last Updated: June 2026
Welcome to FAS iT CENTER. We are committed to delivering your orders safely, accurately, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order with FAS iT CENTER, you agree to the terms outlined in this Shipping Policy.
Last Updated: June 2026
Welcome to FAS iT CENTER. We are committed to delivering your orders safely, accurately, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order with FAS iT CENTER, you agree to the terms outlined in this Shipping Policy.
Order Processing
All orders are processed after successful order confirmation and, where applicable, payment verification.
✅ Standard processing time is 1–3 business days.
✅ Customized or personalized products may require 3–7 business days, depending on design complexity and order quantity.
✅ Bulk or corporate orders may require additional production time. Our team will inform you of the estimated completion date before production begins.
Orders are processed during our regular business hours. Orders placed on weekends or public holidays will be processed on the next business day.
All orders are processed after successful order confirmation and, where applicable, payment verification.
✅ Standard processing time is 1–3 business days.
✅ Customized or personalized products may require 3–7 business days, depending on design complexity and order quantity.
✅ Bulk or corporate orders may require additional production time. Our team will inform you of the estimated completion date before production begins.
Orders are processed during our regular business hours. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage
FAS iT CENTER provides shipping services throughout Bangladesh.
We currently deliver to:
✅ All Divisions
✅ All Districts
✅ Most Upazilas and major delivery zones
If your location is outside the courier coverage area, our customer support team will contact you to discuss available delivery options.
FAS iT CENTER provides shipping services throughout Bangladesh.
We currently deliver to:
✅ All Divisions
✅ All Districts
✅ Most Upazilas and major delivery zones
If your location is outside the courier coverage area, our customer support team will contact you to discuss available delivery options.
Shipping Partners
To ensure reliable delivery, we work with trusted courier services across Bangladesh.
Delivery may be completed through one of our authorized courier partners depending on your location and order requirements.
To ensure reliable delivery, we work with trusted courier services across Bangladesh.
Delivery may be completed through one of our authorized courier partners depending on your location and order requirements.
Estimated Delivery Time
Delivery times are estimates and may vary depending on location, courier operations, weather conditions, holidays, or other unforeseen circumstances.
Inside Dhaka
✅ 1–3 Business Days
Outside Dhaka
✅ 2–5 Business Days
Remote Areas
✅ 3–7 Business Days
Please note that customized products require production time before shipping.
Delivery times are estimates and may vary depending on location, courier operations, weather conditions, holidays, or other unforeseen circumstances.
Inside Dhaka
✅ 1–3 Business Days
Outside Dhaka
✅ 2–5 Business Days
Remote Areas
✅ 3–7 Business Days
Please note that customized products require production time before shipping.
Shipping Charges
Shipping charges depend on:
✅ Delivery location
✅ Product size and weight
✅ Courier service
✅ Order value
The applicable shipping charge will be displayed during checkout before payment confirmation.
From time to time, FAS iT CENTER may offer free shipping promotions on eligible products or order amounts.
Shipping charges depend on:
✅ Delivery location
✅ Product size and weight
✅ Courier service
✅ Order value
The applicable shipping charge will be displayed during checkout before payment confirmation.
From time to time, FAS iT CENTER may offer free shipping promotions on eligible products or order amounts.
Order Tracking
Once your order has been shipped, you may receive:
✅ Courier tracking number
✅ Shipment confirmation
✅ Delivery status updates (when available)
Tracking information is usually shared via phone, SMS, email, or your preferred communication method.
Once your order has been shipped, you may receive:
✅ Courier tracking number
✅ Shipment confirmation
✅ Delivery status updates (when available)
Tracking information is usually shared via phone, SMS, email, or your preferred communication method.
Delivery Attempts
Our courier partners generally attempt delivery more than once.
If the customer:
✅ Cannot be reached
✅ Provides an incorrect address
✅ Refuses delivery
✅ Fails to receive the parcel
the package may be returned to FAS iT CENTER.
Additional shipping charges may apply for reshipping returned orders.
Our courier partners generally attempt delivery more than once.
If the customer:
✅ Cannot be reached
✅ Provides an incorrect address
✅ Refuses delivery
✅ Fails to receive the parcel
the package may be returned to FAS iT CENTER.
Additional shipping charges may apply for reshipping returned orders.
Address Accuracy
Customers are responsible for providing accurate shipping information.
Please ensure that your order includes:
✅ Full Name
✅ Complete Delivery Address
✅ District
✅ Upazila (if applicable)
✅ Postal Code (if applicable)
✅ Valid Mobile Number
Incorrect or incomplete addresses may result in shipping delays or failed deliveries.
Customers are responsible for providing accurate shipping information.
Please ensure that your order includes:
✅ Full Name
✅ Complete Delivery Address
✅ District
✅ Upazila (if applicable)
✅ Postal Code (if applicable)
✅ Valid Mobile Number
Incorrect or incomplete addresses may result in shipping delays or failed deliveries.
Delayed Deliveries
Although we strive to deliver every order on time, delays may occur due to:
✅ Severe weather
✅ Political situations
✅ Public holidays
✅ Courier disruptions
✅ Natural disasters
✅ Unexpected logistics issues
FAS iT CENTER is not responsible for delays beyond our reasonable control.
Although we strive to deliver every order on time, delays may occur due to:
✅ Severe weather
✅ Political situations
✅ Public holidays
✅ Courier disruptions
✅ Natural disasters
✅ Unexpected logistics issues
FAS iT CENTER is not responsible for delays beyond our reasonable control.
Customized Products
Because many of our products are custom-made, production begins only after:
✅ Order confirmation
✅ Design approval (if required)
✅ Payment confirmation (when applicable)
Production time is separate from shipping time.
Because many of our products are custom-made, production begins only after:
✅ Order confirmation
✅ Design approval (if required)
✅ Payment confirmation (when applicable)
Production time is separate from shipping time.
Damaged or Lost Shipments
If your order arrives:
✅ Damaged
✅ Defective
✅ Incomplete
✅ Lost during transit
please contact our customer support within 48 hours of receiving (or expected receipt of) the order.
If your order arrives:
✅ Damaged
✅ Defective
✅ Incomplete
✅ Lost during transit
please contact our customer support within 48 hours of receiving (or expected receipt of) the order.
Where appropriate, we may offer:
✅ Replacement
✅ Reshipment
✅ Refund (subject to our Refund Policy)
Customers may be asked to provide photographs of damaged items and packaging for verification.
✅ Replacement
✅ Reshipment
✅ Refund (subject to our Refund Policy)
Customers may be asked to provide photographs of damaged items and packaging for verification.
Incorrect Products
If you receive an incorrect product due to our error, please notify us within 48 hours.
After verification, we will arrange a replacement or another suitable resolution at no additional shipping cost to you.
If you receive an incorrect product due to our error, please notify us within 48 hours.
After verification, we will arrange a replacement or another suitable resolution at no additional shipping cost to you.
International Shipping
At present, FAS iT CENTER primarily serves customers within Bangladesh.
If international shipping becomes available in the future, shipping charges, customs duties, taxes, and delivery times will vary depending on the destination country.
At present, FAS iT CENTER primarily serves customers within Bangladesh.
If international shipping becomes available in the future, shipping charges, customs duties, taxes, and delivery times will vary depending on the destination country.
Shipping Restrictions
Some products may have shipping restrictions due to:
✅ Size
✅ Weight
✅ Material
✅ Courier regulations
✅ Regional limitations
Customers will be notified if any shipping limitations apply to their order.
Some products may have shipping restrictions due to:
✅ Size
✅ Weight
✅ Material
✅ Courier regulations
✅ Regional limitations
Customers will be notified if any shipping limitations apply to their order.
Force Majeure
FAS iT CENTER shall not be held responsible for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:
✅ Floods
✅ Cyclones
✅ Earthquakes
✅ Government restrictions
✅ Strikes
✅ War
✅ Epidemics or pandemics
✅ Transportation disruptions
FAS iT CENTER shall not be held responsible for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:
✅ Floods
✅ Cyclones
✅ Earthquakes
✅ Government restrictions
✅ Strikes
✅ War
✅ Epidemics or pandemics
✅ Transportation disruptions
Customer Support
If you have any questions regarding shipping or delivery, please contact us.
FAS iT CENTER
Email: info@fasitcenters.com
Phone: +8801735555559
Website: https://fasitcenters.com
If you have any questions regarding shipping or delivery, please contact us.
FAS iT CENTER
Email: info@fasitcenters.com
Phone: +8801735555559
Website: https://fasitcenters.com
Policy Updates
FAS iT CENTER reserves the right to modify or update this Shipping Policy at any time without prior notice.
Any changes will become effective immediately after being published on this page.
We encourage customers to review this page periodically to stay informed about our current shipping practices.
FAS iT CENTER reserves the right to modify or update this Shipping Policy at any time without prior notice.
Any changes will become effective immediately after being published on this page.
We encourage customers to review this page periodically to stay informed about our current shipping practices.
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